WE SEE PEOPLE AND BUSINESS PROBLEMS AS ONE AND THE SAME

WHAT WE DO

Your business needs a relentless focus on the value it contributes to the world and its strategy to deliver on that promise. 

Your people need to feel the impact of your organisation on the world and understand their role in delivering on that. They need to feel the pride and joy of their contribution and excitement that comes with being challenged do more each day.  

We help your organisation solve people, strategy, tech and transformation problems together so that you can deliver more value every day.  

  • Organisational effectiveness

    • Organisational design 

    • Operating model 

    • Workforce strategy 

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  • Transformation

    • Cost out 

    • Process improvement 

    • Implementation 

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  • People

    • Leadership 

    • Culture 

    • Recognition 

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  • Strategy, Markets & Tech

    • Strategy 

    • Policy  

    • AI & Tech

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Organisational Effectiveness   

Whether you’re looking to innovate, deliver at a faster pace or improve your profit margin or return on taxpayer dollars, your organisation will underdeliver unless it’s designed to run at its most efficient.    

Together, we have decades of experience helping our clients arrange their people, functions and processes to achieve that efficiency. We help our clients with organisational design, operating model and workforce strategy. We make sure you’ve got the  

  • strategy,  

  • clarity of roles, responsibilities and accountabilities,  

  • simple, sharp and inspiring story of where you’re going and why  

  • processes, measurement and engagement in place to implement, and    

  • capabilities in your tech and your people to make sure all that work is effective.  

But that’s the easy part.  

The hard part is building an environment where leaders can debate their concerns openly, give sufficient weight to others’ point of view and find pragmatic solutions to execute quickly. We help our clients achieve this by bringing an independent viewpoint, compassion, and ability to push back kindly and with respect.  

Transformation

Transformation enables business to be better, but it can be highly unpleasant when it doesn’t need to be.   

We have worked with numerous large organisations to cut costs, redesign end to end process and implement large scale change. Like in all transformations, we bring the tools required to help you 

  • identify,  

  • estimate,  

  • align on,  

  • implement, and  

  • track 

opportunities for cost cutting and growth. 

But we acknowledge that efforts are easily undone. We do more than just estimate savings and then work with your people to push initiatives through stage gates.  

We help you build a transparent, caring and inspiring transformation that has a genuine commitment to building leaders’ capabilities so they can navigate ambiguity and succeed in the new world. And with that trust, we challenge those people to think differently, work more efficiently, communicate more clearly. We leave nothing unsaid. Transformations that believe in people are the ones that succeed.  

People

Your business makes the world better, and your people need to see their role in that, feel pride in that role, and do that role better each day.   

We help our clients build leadership capability, align culture to strategy and recognise performance.  

But we don’t start by asking about your people. We start by asking about your  

  • Purpose 

  • Strategy  

  • Capability gaps and needs for tech and people, today and tomorrow 

  • Challenges to execution 

  • What your people are telling you about themselves, others and their leaders 

We know people initiatives can sit in isolation from the rest of the business. We know strategy and transformation work can fail to give your people what they need to implement and achieve results. We find solutions that resonate with and solve the challenges of the entire business so that people problems are given the weight they deserve. 

Strategy, Markets and Tech 

Your problem shouldn’t be considered only through the lens of our expertise, so we have a wide network of senior executives and ex top tier consulting firm partners that specialise in tech, market and regulatory economics and strategy, as well as several that support and partner in HR, organisational effectiveness and transformation.    

WHAT OUR CLIENTS SAY

  • “They worked together with us to find the solution that best fit our problem. They did not squeeze our problem into their most preferred solution.”

    Chief People & Culture Officer (2021—2024), Crown Resorts 

  • “Viv precisely asks the right questions to quickly comprehend situations, and structure problems. She then rapidly collaborates to co-create pragmatic options and solutions.”

    Commercial Director (2018—2021), SEEK 

  • “Ero Co makes nebulous problems feel doable, not because they do it for us, but because they bring the expertise and cut through to help us see how we can solve the problem.”

    Culture Director (2025—), Worley